Special Services

Special Services

Special Services

With over 63 years of experience in the courier services industry, Tipax provides a wide range of special services to satisfy customer needs and facilitate the delivery process. Thus, our clients can have their packages recovered, tracked, and delivered with the ease of mind.

 

Compensation

Tipax, with over 63 years of experience, offers compensation services to all its clients who have received damaged packages. Thus, based on Tipax policy, in case of any damaged or lost packages, the client will be recompensated according to the package's estimated value; the compensation amount varies from 400 thousand to 60 million tomans (100 million for organizational clients with contracts).

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SMS Notifications

Tipax provides an SMS notification service that notifies both the shipper and the recipient of the package's status, all for our clients' ease of mind. The service allows both parties to remain in the know and track their package's development by receiving notifications upon shipping or delivery.


Packaging

To safeguard our clients` property and facilitate the delivery process, Tipax provides a packaging service. This service offers the client the option to opt for a Tipax packaging of their items, thus ensuring safe arrival.

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COD (Cash on Delivery)

With the objective of improving businesses` customer satisfaction through a better delivery system, Tipax offers a COD service. The service allows the shipper to enter a COD contract with Tipax, thereby giving their customers the option to pay the goods` price to Tipax carriers on delivery.

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Postpaid

Postpaid ; an alternative payment method for transfer fees For the sake of customer satisfaction, Tipax offers post-delivery fee payment. The service allows the shipper to ship its package without paying the delivery fee; this payment falls on the recipient upon delivery of the package.

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Online Tracking

Tipax provides an online tracking system for its clients to track their packages throughout its delivery process. The service allows both the shipper and the recipient to track their package by going to Tipax's website and entering their package's tracking code.

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